Terms of Service

To use the Services, you must create an account ("Account"). You agree to provide accurate, complete, and updated information for your Account. You are solely responsible for any activity on your Account and for maintaining the confidentiality and security of your password. We are not liable for any acts or omissions by you in connection with your Account. You must immediately notify us at support@aiprintondemand.com if you know or have any reason to suspect that your Account or password has been stolen, misappropriated, or otherwise compromised, or in case of any actual or suspected unauthorized use of your Account. You agree not to create any Account if we have previously removed yours or previously banned you from any of our Services, unless we provide written consent otherwise.

If you purchase a subscription to any of our paid Services, you agree to pay us the applicable fees and taxes in U.S. Dollars. Failure to pay these fees and taxes will result in the termination of your access to the paid Services. You agree that (A) if you purchase a recurring subscription to any of the Services, we may store and continue billing your payment method (e.g., credit card) to avoid interruption of such Services, and (B) we may calculate taxes payable by you based on the billing information that you provide us at the time of purchase. We reserve the right to change our subscription plans or adjust pricing for the Services in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise provided in these Terms, any price changes or changes to your subscription plan will take effect following reasonable notice to you. All payment processing is handled through Stripe. We never store your payment card details directly.

The Services operate on a credit-based system. Credits are allocated based on your subscription tier. Monthly subscription credits reset at the start of each billing period and do not roll over. Unused monthly credits are forfeited at the end of each billing period. Purchased credit top-up packs do not expire and remain available in your account indefinitely until used. When both monthly and purchased credits are available, monthly credits are always consumed first. Credits are consumed upon generation of AI designs and are non-refundable once consumed, regardless of the quality or suitability of the generated output.

Users may optionally provide their own third-party API keys (e.g., OpenAI, Ideogram, FLUX via Replicate) through the Settings page. When using a personal API key, credit deductions are waived and usage costs are incurred directly by the user on the respective third-party platform. We store API keys encrypted using AES-256-GCM and never log or share them. You are solely responsible for the usage and costs incurred on third-party platforms when using your own API keys.

You agree that if you purchase a subscription, your subscription will automatically renew at the subscription period frequency referenced on your subscription page (monthly or annually) and at the then-current rates, and your payment method will automatically be charged at the start of each new subscription period for the fees and taxes applicable to that period. You may cancel your subscription at any time through the Manage Subscription option. Following cancellation, you will continue to have access to the paid Services through the end of the current billing period.

Except as expressly set forth in these Terms, payments for any subscriptions or credit packs are non-refundable and there are no credits for partially used periods. Following any cancellation by you, however, you will continue to have access to the paid Services through the end of the subscription period for which payment has already been made. If the Company suspends, deletes, or terminates your Account for a breach or suspected breach of these Terms, your access to the paid Services will terminate immediately and you will not be entitled to any refunds.

The Services utilize artificial intelligence models provided by third-party providers (including but not limited to OpenAI, Ideogram, and Replicate) to generate designs based on your text prompts. AI-generated designs may vary in quality and accuracy. Results depend on prompt input, selected style, AI model selection, and AI model performance. You acknowledge that AI-generated content may contain errors, inaccuracies, misspellings, visual artifacts, or other imperfections. Credits are consumed upon generation and are not refunded for unsatisfactory visual results. We encourage users to experiment with different prompts, styles, and AI providers to achieve desired outcomes.

As part of your use of the Services, you may input text prompts ("User Input") and the Services may generate designs and content based on your User Input ("User Output"). We do not claim ownership rights in your User Input or User Output, and we do not restrict your ability to use User Output for your own purposes, including for commercial purposes such as print-on-demand product sales. However, you acknowledge that due to the nature of generative AI tools, your User Output may not be unique and other users may create similar or identical output from similar prompts.

By using the Services and uploading or generating content, you grant us a license to access, use, host, cache, store, reproduce, transmit, display, publish, distribute, and modify (for technical purposes) your content solely as required to operate, improve, promote, and provide the Services. You agree that these rights and licenses are royalty-free, transferable, sublicensable, worldwide, and irrevocable for so long as your content is stored with us.

You may use generated designs for personal and commercial print-on-demand products. You may not use the Services to generate content that is illegal, defamatory, obscene, hateful, harassing, threatening, or that infringes on third-party intellectual property rights. You are responsible for reviewing all generated content before commercial use and ensuring it does not infringe trademarks, copyrights, or any other rights of third parties. We reserve the right to remove, screen, edit, or delete any content at any time, for any reason, and without notice, including if we determine that you are in breach of these Terms.

AI Print On Demand integrates with third-party services including but not limited to Printify, Stripe, OpenAI, Ideogram, and Replicate. These integrations are provided for convenience and do not constitute an endorsement, partnership, joint venture, or agency relationship with any third-party provider. We serve solely as a platform that connects users with third-party services.

We are not a party to any transaction between you and any third-party print provider. AI Print On Demand is not responsible or liable for the actions, inactions, errors, omissions, delays, product quality, fulfillment failures, shipping issues, or any other conduct of any third-party service provider, including but not limited to Printify.com and its network of print providers. Any disputes regarding product quality, fulfillment, shipping, refunds, or any other matter related to physical product production and delivery are strictly between you and the third-party print provider. AI Print On Demand has no obligation to mediate, arbitrate, or resolve such disputes, though we may offer mediation as a voluntary courtesy at our sole discretion.

You acknowledge and agree that your use of any third-party service through our platform is governed by that third party's own terms of service and privacy policy, which you are responsible for reviewing independently. By using the Services, you acknowledge and agree that the Company is not responsible for examining or evaluating the content, accuracy, completeness, availability, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect of any third-party services or materials. We do not warrant or endorse and do not assume and will not have any liability or responsibility to you or any other person for any third-party services, materials, products, or services.

The Services, including their "look and feel" (e.g., text, graphics, images, logos), proprietary content, information, and other materials, are protected under copyright, trademark, and other intellectual property laws. You agree that the Company and/or its licensors own all right, title, and interest in and to the Services (including any and all intellectual property rights therein) and you agree not to take any action(s) inconsistent with such ownership interests. We and our licensors reserve all rights in connection with the Services and its content (other than your content).

You may not, in connection with your use of the Services: (A) download, modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any of our proprietary technology, except as expressly permitted; (B) duplicate, decompile, reverse engineer, disassemble, or decode the Services or attempt to do any of the same; (C) use any robot, spider, crawler, scraper, or other automatic device to access the Services to monitor, extract, copy, or collect information or data from or through the Services; (D) introduce any viruses, trojan horses, worms, logic bombs, or other malicious or harmful materials; (E) circumvent, remove, alter, deactivate, degrade, or thwart any technological measure or content protections of the Services; (F) use the Services in any manner that could disable, overburden, damage, disrupt, or impair the Services or interfere with any other party's access or use; or (G) access or use the Services in any way not expressly permitted by these Terms.

If you believe that any content on the Services infringes your copyright, you may submit a notification in accordance with 17 USC 512(c) of the Digital Millennium Copyright Act (the "DMCA") by providing the following information in writing to support@aiprintondemand.com: (A) identification of the copyrighted work claimed to be infringed; (B) identification of the allegedly infringing material and its location on the Service; (C) your contact information; (D) a statement of good faith belief that the use is not authorized; (E) a statement under penalty of perjury that the information is accurate and that you are authorized to act on behalf of the copyright owner; and (F) your physical or electronic signature. It is our policy, in appropriate circumstances and at our discretion, to disable or terminate accounts of users who repeatedly infringe the intellectual property rights of others.

We welcome feedback, comments, and suggestions for improvements to the Services ("Feedback"). You acknowledge and agree that any contribution of Feedback does not give or grant you any right, title, or interest in the Services. All Feedback becomes the sole and exclusive property of the Company, and the Company may use and disclose Feedback in any manner and for any purpose without further notice or compensation to you.

PLEASE READ THIS SECTION CAREFULLY. IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS. IT CONTAINS PROCEDURES FOR MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.

You and the Company agree that in the event of any dispute, either party will first contact the other party and make a good faith sustained effort to resolve the dispute before resorting to more formal means of resolution, including without limitation any court action, after first allowing the receiving party thirty (30) days in which to respond. Both you and the Company agree that this dispute resolution procedure is a condition precedent which must be satisfied before initiating any arbitration against the other party.

After the informal dispute resolution process, and subject to applicable law, any remaining dispute, controversy, or claim (collectively, "Claim") relating in any way to the Company's Services and/or products, including the Services, and any use or access or lack of access thereto, will be resolved by arbitration, including threshold questions of arbitrability of the Claim. You and the Company agree that any Claim will be settled by final and binding arbitration, using the English language, administered by JAMS under its Comprehensive Arbitration Rules and Procedures (the "JAMS Rules") then in effect. Because your contract with the Company, these Terms, and this Arbitration Agreement concern U.S. interstate commerce, the Federal Arbitration Act ("FAA") governs the arbitrability of all disputes. However, the arbitrator will apply applicable substantive law consistent with the FAA and the applicable statute of limitations or condition precedent to suit. Any arbitration will be handled by a sole arbitrator in accordance with the JAMS Rules. Judgment on the arbitration award may be entered in any court that has jurisdiction. Except where prohibited by applicable law, any arbitration under these Terms will take place on an individual basis — class arbitrations and class actions are not permitted. You understand that by agreeing to these Terms, you and the Company are each waiving the right to trial by jury or to participate in a class action or class arbitration.

Notwithstanding the foregoing, you and the Company agree that the following types of disputes will be resolved in a court of proper jurisdiction: (A) disputes or claims within the jurisdiction of a small claims court, as long as it is brought and maintained as an individual dispute; (B) disputes or claims where the sole form of relief sought is injunctive relief; or (C) intellectual property disputes.

Payment of all filing, administration, and arbitrator costs and expenses will be governed by the JAMS Rules, except that if you demonstrate that any such costs and expenses owed by you under those rules would be prohibitively more expensive than a court proceeding, the Company will pay the amount of any such costs and expenses that the arbitrator determines are necessary to prevent the arbitration from being prohibitively more expensive than a court proceeding.

You have the right to opt-out and not be bound by the arbitration provisions set forth in these Terms by sending written notice of your decision to opt-out to support@aiprintondemand.com. The notice must be sent to the Company within thirty (30) days of your first registering to use the Services or agreeing to these Terms; otherwise you shall be bound to arbitrate disputes on a non-class basis in accordance with these Terms. If you opt out of only the arbitration provisions, and not also the class action waiver, the class action waiver still applies. If you opt-out of these arbitration provisions, the Company also will not be bound by them.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE COMPANY EACH AGREE THAT ANY PROCEEDING TO RESOLVE ANY DISPUTE, CLAIM, OR CONTROVERSY WILL BE BROUGHT AND CONDUCTED ONLY IN THE RESPECTIVE PARTY'S INDIVIDUAL CAPACITY AND NOT AS PART OF ANY CLASS (OR PURPORTED CLASS), CONSOLIDATED, MULTIPLE-PLAINTIFF, OR REPRESENTATIVE ACTION OR PROCEEDING ("CLASS ACTION"). YOU AND THE COMPANY AGREE TO WAIVE THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION. YOU AND THE COMPANY EXPRESSLY WAIVE ANY ABILITY TO MAINTAIN A CLASS ACTION IN ANY FORUM.

IF THIS CLASS ACTION WAIVER IS LIMITED, VOIDED, OR FOUND UNENFORCEABLE, THEN, UNLESS THE PARTIES MUTUALLY AGREE OTHERWISE, THE PARTIES' AGREEMENT TO ARBITRATE SHALL BE NULL AND VOID WITH RESPECT TO SUCH PROCEEDING SO LONG AS THE PROCEEDING IS PERMITTED TO PROCEED AS A CLASS ACTION.

We may modify these Terms from time to time, in which case we will update the "Last Updated" date at the top of these Terms. If we make changes that are material, we will use reasonable efforts to notify you, such as by email and/or by placing a prominent notice on the Website. However, it is your sole responsibility to review these Terms from time to time to view any such changes. Your continued access or use of the Services after the modifications have become effective will be deemed your acceptance of the modified Terms.

If you breach any of the provisions of these Terms, all licenses granted by the Company will terminate automatically. Additionally, the Company may suspend, disable, or delete your Account and/or the Services (or any part of the foregoing) with or without notice, for any or no reason. If the Company deletes your Account for any suspected breach of these Terms by you, you are prohibited from re-registering for the Services under a different name. In the event of Account deletion, the Company may, but is not obligated to, delete any of your content. All sections which by their nature should survive the termination of these Terms shall continue in full force and effect subsequent to and notwithstanding any termination.

These Terms are governed by the laws of the State of Arizona, without regard to conflict of laws rules, and the proper venue for any disputes arising out of or relating to any of the same will be the arbitration venue set forth in Section 10, or if arbitration does not apply, then the state and federal courts located in Maricopa County, Arizona.

If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

These Terms constitute the entire agreement between the parties with respect to the subject matter hereof and your use of the Services, and supersede all other agreements and understandings, both written and oral, between the parties with respect to the subject matter hereof.

These Terms and the licenses granted hereunder may be assigned by the Company but may not be assigned by you without the prior express written consent of the Company.

No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default.